The contract language is German.
The customer's order constitutes an offer. A contract is only concluded after our acceptance, at the latest upon dispatch of the goods. An order is only possible if you have registered in our webshop. If we are unable to fulfill the order for any other reason, the customer will be given the opportunity to correct their order. The customer receives detailed information directly during the ordering process. Once the order process is complete, the customer will be notified via an information window "Order Completed". This does not yet constitute acceptance of the customer's offer.
When the order is received, the customer will be informed via the email address provided. This notification does not yet constitute acceptance of their offer.
The seller stores the contract text of the order. The terms and conditions (AGB) are available online. The customer can print out the contract text before submitting the order to the seller by using the print function of their browser in the last step of the order process.
The customer is bound to their order for 14 days from the date the order is received.
Should we be unable to fulfill the customer's order for any reason, the customer will be informed by email.
Unless expressly agreed otherwise, in the event of a contract conclusion, delivery will be made within 2–5 business days.
Unless we immediately notify the customer that we do not accept their order, we will deliver the goods no later than 5 business days after we have received the order. Delivery is carried out by DPD or the postal service.
All prices include all taxes, including VAT and duties.
Unless another payment method is agreed, the customer is obliged to pay the full purchase price upon conclusion of the contract. Delivery of the goods will only be made after receipt of payment.
Unused goods may be returned within 14 days at the buyer's expense. Cut-to-size or custom-made goods are excluded from this right.
The place of performance for our services is Weinserstraße 42, 3681 Hofamt Priel, Austria.
Flat-rate shipping costs are always visible in the webshop; the customer is informed about them before placing the order.
Unless otherwise agreed, the consumer bears the risk of transportation for deliveries.
We are entitled to insist on fulfillment of the contract. At the same time, we are also entitled, after setting a reasonable grace period, to withdraw from the contract and use the goods elsewhere. Any purchase price already paid will be refunded minus the costs incurred by us.
The goods remain our property until full payment has been made.
In the event of the customer's default in payment, we are entitled to exercise our rights under the retention of title. It is agreed that asserting the retention of title does not constitute withdrawal from the contract unless we expressly declare withdrawal from the contract.
Our offers are non-binding. Minor deviations from illustrations and dimensions are possible. With natural materials and handmade items, no two pieces are exactly alike.
Messerschmiede Gobec OG guarantees that the goods are free from defects at the time of dispatch. The customer must inspect the goods upon receipt and, if necessary, report any defects in writing within 8 days. The warranty period is 6 months, or 2 years in the case of the reversal of the burden of proof. The warranty expires as soon as the goods are altered or processed. The invoice is required for warranty claims. The warranty does not cover normal wear and tear. No warranty applies in the case of improper use or processing.
Messerschmiede Gobec OG, Weinserstr. 42, A-3681 Hofamt Priel, VAT number ATU 47794604
The exclusive place of jurisdiction and performance is Melk an der Donau.
The company logo may only be used with express permission and with the reference "Copyright by Stefan Gobec".
We accept no liability for damage to persons or goods caused by improper use. No liability is accepted for accidents or injuries during knife-making courses or other activities on our premises.
