The contract language is German.
The customer’s order constitutes an offer. A contract is concluded only upon our acceptance, at the latest when the goods are dispatched. An order can only be placed if you have registered in our online shop. If we cannot fulfil the order for other reasons, the customer will have the opportunity to correct the order. Supporting detailed information is provided directly during the ordering process. Once the ordering process is completed, the customer is notified by an information window stating "Order completed". This does not constitute acceptance of the customer’s offer.
Once the order has been received by us, the customer will be notified of receipt of the order via the email address provided by the customer. This notification does not constitute acceptance of the customer’s offer.
The seller stores the contract text of the order. The terms and conditions are available online. The customer can print the contract text before submitting the order to the seller by using the print function of the browser in the final step of the order.
The customer is bound by the order for 7 days from receipt of the order by us. If we do not accept the offer within this period, no contract is concluded.
If we cannot accept an order, we will inform the customer by email.
After the contract has been concluded, we usually deliver within 2 to 7 business days, unless otherwise agreed. For deliveries outside the EU, delivery times may vary and will be shown during the ordering process.
A contract is concluded only when we expressly accept the order, for example by sending a dispatch confirmation, or when we dispatch the goods. Obvious errors are reserved.
All prices are stated in euros. For consumers, prices are gross prices including value added tax and duties. Where prices in the online shop are marked as net prices for business customers, they are stated plus statutory value added tax. Shipping costs are shown separately during the ordering process.
Unless another payment method is agreed, the customer is obliged to pay the purchase price in full upon conclusion of the contract. Delivery of the goods takes place only after receipt of payment.
Consumers have the right to withdraw from the contract within 14 days without giving any reasons in the case of distance contracts. The withdrawal period begins on the day on which the consumer, or a third party designated by the consumer who is not the carrier, takes possession of the goods. To exercise the right of withdrawal, an unequivocal statement by email is sufficient. The consumer must return the goods no later than 14 days from the date on which the withdrawal is declared. The consumer bears the direct costs of returning the goods. We will refund all payments received from the consumer, including standard delivery costs, no later than 14 days from receipt of the withdrawal. Excluded are additional costs resulting from the consumer expressly choosing a type of delivery other than the least expensive standard delivery offered by us. For this refund we will use the same means of payment as used for the original transaction, unless expressly agreed otherwise and the consumer incurs no costs as a result. We may refuse the refund until we have received the goods back, or until we have been provided with evidence that the goods have been returned, whichever is the earlier, unless we offer to collect the goods ourselves. The consumer is only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods. There is no right of withdrawal for goods made to the customer’s specifications or clearly personalised. Business customers have no statutory right of withdrawal. Returns in business transactions are only possible by prior agreement.
The place of performance for our services is Weinserstraße 42, 3681 Hofamt Priel, Austria.
Flat rate shipping charges can be viewed in the online shop at any time. The customer is informed of these charges before placing the order.
For deliveries to countries outside the EU, additional taxes or costs may apply, for example customs duties, fees, or import value added tax. These costs must be paid by the customer directly to the responsible customs or tax authorities. Further information can be obtained from the respective authorities.
For consumers, the risk of loss or damage of the goods passes to the consumer only when the goods are delivered to the consumer or to a third party designated by the consumer who is not the carrier. If the consumer has concluded the contract of carriage themselves without using a selection option offered by us, the risk passes upon handover of the goods to the carrier. In business transactions, the risk passes upon handover of the goods to the carrier, unless otherwise agreed.
If the customer is in delay of acceptance, we are entitled to insist on performance of the contract. After setting a reasonable grace period, we may withdraw from the contract and otherwise dispose of the goods. Any purchase price already paid will be refunded. We may deduct only reasonable and verifiable costs that we have actually incurred due to the delay in acceptance, for example storage costs or return transport costs.
The goods remain our property until full payment has been made.
In the event of default in payment by the customer, we are entitled to assert our rights arising from retention of title. It is agreed that asserting retention of title does not constitute a withdrawal from the contract, unless we expressly declare withdrawal from the contract.
Our offers are non binding. Minor deviations from images and dimensions are possible. With natural materials and handmade items, no piece is exactly the same as another.
For consumers, the statutory warranty rights under the Austrian Consumer Warranty Act apply. The warranty period is generally 2 years from handover. In the case of a defect that becomes apparent within one year of handover, it is presumed that the defect already existed at the time of handover, unless this is incompatible with the nature of the goods or the defect. For business customers, the statutory provisions of the Austrian Commercial Code apply. The goods must be inspected as soon as practicable after delivery and any defects must be notified in writing without undue delay, otherwise the goods are deemed approved. For business customers, the warranty period is 12 months from handover. The warranty does not cover defects resulting from improper use, normal wear and tear, or modifications and processing.
Messerschmiede Gobec OG, Weinserstraße 42, 3681 Hofamt Priel, VAT ID ATU 47794604
For business customers, the place of jurisdiction and place of performance is Melk an der Donau. For consumers, the statutory places of jurisdiction apply.
The company logo may only be used with express permission and with the reference "Copyright by Stefan Gobec".
We are liable for damage if we caused it intentionally or with gross negligence. We are liable for personal injury in accordance with the statutory provisions. In the case of slight negligence, we are liable only if essential contractual obligations are breached and only for the damage that is typically foreseeable. Mandatory liability, in particular under product liability law, remains unaffected.
Participation in courses and work in our premises requires compliance with safety instructions. Instructions from the course leader must be followed. Tools and machines may only be used as intended. Participants are responsible for suitable personal protective equipment. The participant is responsible for damage caused by disregarding instructions or improper handling. We do not accept liability for loss of or damage to items brought along, unless we caused the damage intentionally or with gross negligence.
