Protecting your personal data is very important to us. We process your personal data exclusively on the basis of the applicable legal provisions, in particular the General Data Protection Regulation and the Telecommunications Act 2021. In this privacy policy we inform you about the most important aspects of data processing in connection with our website and online shop.
The controller responsible for data processing is
Messerschmiede Gobec OG
Weinserstraße 42
3681 Hofamt Priel
ÖSTERREICH
USt-ID: ATU72830305
tel: +4374147675
support@gobec.at
For data protection enquiries you can reach us at georg@gobec.at.
If you contact us via a form on the website or by email, the data you provide will be stored by us for the purpose of processing your enquiry and in case of follow up questions. We store this data only for as long as it is necessary to process and document the enquiry. Beyond that, we store data only if and for as long as this is necessary for the performance of a contract, for evidence purposes, or for the establishment, exercise, or defence of legal claims, for example until the expiry of relevant limitation periods or until the conclusion of any legal dispute. The legal basis is Article 6(1)(b) GDPR, insofar as the enquiry is aimed at concluding or performing a contract, and Article 6(1)(f) GDPR due to our legitimate interest in efficiently processing enquiries and ensuring traceability.
If you create a customer account in our online shop or place an order, we process in particular the following data name, address, email address, order data, purchased goods and purchase date, and optionally telephone number and VAT identification number or tax number if provided. Processing is carried out for the purpose of contract performance and order fulfilment, including delivery, invoicing and customer communication. The legal basis is Article 6(1)(b) GDPR.
For the processing of payments, we transmit the data required for payment transactions to the payment service providers or banks you have selected. The legal basis is Article 6(1)(b) GDPR. If you choose a payment method that redirects you to the website of a payment service provider, any further processing of your data takes place within the responsibility of that payment service provider. In that case, the privacy information of the respective payment service provider applies.
For the purpose of delivering the goods, we transmit your data, in particular name and address and, if necessary, contact details, to the transport or shipping company commissioned by us. The legal basis is Article 6(1)(b) GDPR. For deliveries to countries outside the EU it may be necessary to transmit data to service providers or authorities in connection with customs and import processing.
You can request deletion of your customer account in the online shop under "My account", provided that no statutory retention obligations or legitimate interests prevent deletion.
We store data from the contractual relationship, in the event a contract is concluded, until the expiry of statutory retention periods.
Documents and records relevant for tax purposes are generally retained for 7 years.
The legal basis is Article 6(1)(c) GDPR.
Data such as name, address, purchased goods and purchase date may be stored longer where necessary for the establishment, exercise or defence of legal claims and in connection with product liability.
The legal basis is Article 6(1)(f) GDPR.
When you visit our website, access data is processed for technical reasons, for example date and time of access, pages accessed, browser type, operating system and referrer URL. The IP address is stored only in anonymised or truncated form, as technically provided on the server side. This data is used exclusively to ensure the security and stability of the website and for error analysis, and is automatically deleted after an appropriate period. The legal basis is Article 6(1)(f) GDPR due to our legitimate interest in providing a secure and reliable website.
Our website uses only technically necessary cookies that are required for the operation of the online shop. This includes in particular a session cookie so that the shopping cart and login work during your visit. In addition, a cookie for staying logged in is set only if you actively choose this during login, for example by ticking "Stay logged in". These cookies are not used for analytics or marketing purposes. The legal basis for setting technically necessary cookies is Section 165(3) Telecommunications Act 2021, as these cookies are required to provide the service expressly requested by you. Any related processing of personal data is based on Article 6(1)(b) GDPR insofar as it is necessary for contract performance, and Article 6(1)(f) GDPR due to our legitimate interest in a technically secure and functional online shop. You can delete or disable cookies in your browser settings. If you disable technically necessary cookies, the online shop may not function or may not function fully.
You generally have the rights of access, rectification, erasure, restriction, data portability and objection. If processing is based on your consent, you can withdraw your consent at any time. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you can lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority.
Messerschmiede Gobec OG
Weinserstraße 42
3681 Hofamt Priel
ÖSTERREICH
USt-ID: ATU72830305
tel: +4374147675
support@gobec.at
Data protection contact: georg@gobec.at
